Citation Management Software

Need help?

Citation management software is a fantastic tool to incorporate into your research process. Generally, it greatly simplifies the research process. There are many points during the process of saving and citing resources where you might run into technical difficulties due to the variety and versions of internet browsers, information sources, and word processors. If you have questions or run into problems while using Zotero or Mendeley, please consult the following people or resources:

Booth Library Research, Engagement and Scholarship Librarians are here to help!

David Bell - make an appointment
Steve Brantley - make an appointment
Amy Odwarka - make an appointment
Kirstin Duffin - make an appointment
Michele McDaniel - make an appointment

Contact an RES librarian or the subject specialist in your discipline. Use Ask A Librarian for general information inquiries.

Many screenshots and images in this guide are from Zotero and Mendeley support documentation.

At the EIU Writing Center, we support undergraduate and graduate student writers from all majors at any stage of the writing process.

Book an appointment for a one-on-one writing consultation.
Choose whether you want to schedule a face-to-face or online appointment. Online sessions are held via Microsoft Teams, which is available to all Eastern students through your Panthermail / Office 365 account. Appointments can be scheduled up to two weeks in advance.

Face-to-Face Hours*
Mondays 9 am - 5 pm
Tuesdays 9 am - 3 pm
Wednesdays 9 am - 12 pm, 1 - 3 pm
Thursdays 9 am - 5 pm
Fridays 9 am - 3 pm

Online Hours (appointments via Microsoft Teams)
Sundays - Tuesdays 5 - 9 pm
Wednesdays 6 - 9 pm
Thursdays 5 - 9 pm
*Check the Writing Center home page for the most updated hours

We look forward to helping you with your writing assignments.