Citation management software is a fantastic tool to incorporate into your research process. Generally, it greatly simplifies the research process. There are many points during the process of saving and citing resources where you might run into technical difficulties due to the variety and versions of internet browsers, information sources, and word processors. If you have questions or run into problems while using Zotero or Mendeley, please consult the following people or resources:
Booth Library Research, Engagement and Scholarship Librarians are here to help!
David Bell - make an appointment
Steve Brantley - make an appointment
Amy Odwarka - make an appointment
Kirstin Duffin - make an appointment
Michele McDaniel - make an appointment
Contact an RES librarian or the subject specialist in your discipline. Use Ask A Librarian for general information inquiries.
Many screenshots and images in this guide are from Zotero and Mendeley support documentation.

3110 Coleman Hall
217-581-5929
writingcenter@eiu.edu
Book an appointment for a one-on-one writing consultation.
Face-to-Face Hours Located at 3110 Coleman Hall*
Monday, Tuesday, & Thursday: 10 am - 5 pm
Wednesday & Friday: 10 am - 3 pm
Online Hours (appointments via Microsoft Teams)
Sundays - Thursdays: 5 pm - 9 pm
*Check the Writing Center home page for the most updated hours
Partnering with Booth Library, the Writing Center will provide GA's for walk-in writing support during:
Bite Size Study Hour: Every Monday from 5 pm- 6 pm in the Collaboration Commons @ Booth Library
RCSS hours: Every Wednesday & Thursday from 6 pm- 8 pm in the Collaboration Commons @ Booth Library